Hello,
Could you please send your showfile (in a zip archive) in your next reply so I can take a look at the issue ?
Regards,
Search found 1376 matches
- Tue Dec 19, 2023 8:11 am
- Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
- Topic: Weird move FX behaviour in stand alone
- Replies: 5
- Views: 12785
- Tue Dec 19, 2023 8:07 am
- Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
- Topic: DMX Inputs and DMX Mapping
- Replies: 3
- Views: 8767
Re: DMX Inputs and DMX Mapping
Hello,
For this kind of matter, you need to contact our support team via our ticket system.
There, you can expect a swift answer.
Here : https://store.daslight.com/en/support
Regards,
For this kind of matter, you need to contact our support team via our ticket system.
There, you can expect a swift answer.
Here : https://store.daslight.com/en/support
Regards,
- Tue Dec 19, 2023 8:04 am
- Forum: Daslight 4
- Topic: Resolution 3000x2000 not available in show mode
- Replies: 1
- Views: 14532
Re: Resolution 3000x2000 not available in show mode
Hello,
I'm afraid Daslight4 doesn't yet adapt to very high resolution screens.
Regards,
I'm afraid Daslight4 doesn't yet adapt to very high resolution screens.
Regards,
- Tue Dec 19, 2023 8:01 am
- Forum: Daslight 4
- Topic: Daslight 4 freezes on startup
- Replies: 4
- Views: 9209
Re: Daslight 4 freezes on startup
Hello,
In order to send your showfile you can chose one of those 2 options :
- Create a .zip archive containing your file and upload it with your next reply.
- Or send me the file directly at [email protected]
Regards,
In order to send your showfile you can chose one of those 2 options :
- Create a .zip archive containing your file and upload it with your next reply.
- Or send me the file directly at [email protected]
Regards,
- Mon Nov 27, 2023 2:42 pm
- Forum: Virtual 3D Simulator
- Topic: EasyView2 New Object
- Replies: 1
- Views: 7148
Re: EasyView2 New Object
Bonjour,
La fonctionnalité de prévisualisation des modèles 3D sera intégrée prochainement dans notre éditeur de profils SSL.
Malheureusement vous ne pouvez pas ajouter votre propre modèle 3D. Il faudra faire avec les objets intégrés dans l'éditeur.
Cordialement,
La fonctionnalité de prévisualisation des modèles 3D sera intégrée prochainement dans notre éditeur de profils SSL.
Malheureusement vous ne pouvez pas ajouter votre propre modèle 3D. Il faudra faire avec les objets intégrés dans l'éditeur.
Cordialement,
- Mon Nov 27, 2023 2:13 pm
- Forum: Daslight 5
- Topic: Time trigger problems - XHL error: 181
- Replies: 4
- Views: 7031
Re: Time trigger problems - XHL error: 181
Hello, I have answered you both over email. Unless I am mistaken, both of you are trying to write your shows using time triggers, but are both missing the "Clock trigger" licence on your devices. We will keep discussing your separate situations privately if you wish to do so, but I'm going...
- Wed Nov 22, 2023 9:47 am
- Forum: Daslight 5
- Topic: Time trigger problems - XHL error: 181
- Replies: 4
- Views: 7031
Re: Time trigger problems - XHL error: 181
Hello, We're sorry you're experiencing issues using our software. In order to help, I need a little more info. What version of Daslight 5 are you using ? (if you're not sure, a screenshot of the splashscreen could help). Could you please send over your show file to me at thomas@daslight.com ? It cou...
- Tue Nov 21, 2023 8:26 am
- Forum: Virtual Controller 2
- Topic: VC2
- Replies: 2
- Views: 16018
Re: VC2
Hello,
You might want to look into this kind of video.
https://www.youtube.com/watch?v=XCGH5dCAI-4
DVC 2 and DVC3 being very similar, you might find it useful.
Regards,
You might want to look into this kind of video.
https://www.youtube.com/watch?v=XCGH5dCAI-4
DVC 2 and DVC3 being very similar, you might find it useful.
Regards,
- Mon Nov 13, 2023 9:09 am
- Forum: Daslight 4
- Topic: my file does not work
- Replies: 2
- Views: 8513
Re: my file does not work
Hello,
If you have saved your showfile several times, there should be a "backup" folder near your Daslight software binary file.
Those files can be renamed into ".dvc" files and openned by Daslight.
Regards,
If you have saved your showfile several times, there should be a "backup" folder near your Daslight software binary file.
Those files can be renamed into ".dvc" files and openned by Daslight.
Regards,
- Thu Nov 09, 2023 3:27 pm
- Forum: Virtual 3D Simulator
- Topic: Weird Cornors when importing Custom 3D Object
- Replies: 1
- Views: 6873
Re: Weird Cornors when importing Custom 3D Object
Hello,
This looks like a 3D export issue.
Maybe you reduced the amount of points a little too much during export ?
Regards,
This looks like a 3D export issue.
Maybe you reduced the amount of points a little too much during export ?
Regards,
- Thu Nov 09, 2023 8:04 am
- Forum: Daslight 5
- Topic: Time triggering of superscene
- Replies: 7
- Views: 8212
Re: Time triggering of superscene
I suppose you would need to create a new static scene that you can play for this purpose.
Regards,
Regards,
- Mon Nov 06, 2023 1:31 pm
- Forum: Daslight 5
- Topic: Time triggering of superscene
- Replies: 7
- Views: 8212
Re: Time triggering of superscene
Hello, Your device is telling you that "There's no scene playing in Zone A". The device zones might be set to "Start on Blackout". This means that every time your device restarts, No scene will be running until something is triggered. If you want your device to start on the last ...
- Fri Nov 03, 2023 10:13 am
- Forum: Daslight 4
- Topic: EUROLITE LED Z-4000
- Replies: 1
- Views: 5450
Re: EUROLITE LED Z-4000
Hello,
Please check here : https://store.daslight.com/en/ssl
If you can't find your file, you'll have the chance to ask for it directly from this page.
Regards,
Please check here : https://store.daslight.com/en/ssl
If you can't find your file, you'll have the chance to ask for it directly from this page.
Regards,
- Fri Nov 03, 2023 10:12 am
- Forum: Daslight 4
- Topic: Alternating colour fx like carousel in lightrider
- Replies: 1
- Views: 7393
Re: Alternating colour fx like carousel in lightrider
Hello,
Although the effects engines are very similar between Lightrider and Daslight 4 or 5, all of them are entirely separate.
I'm afraid an alternating colors effect as you're describing it is best done using steps in Daslight (4 or 5 alike).
Regards,
Although the effects engines are very similar between Lightrider and Daslight 4 or 5, all of them are entirely separate.
I'm afraid an alternating colors effect as you're describing it is best done using steps in Daslight (4 or 5 alike).
Regards,
- Fri Nov 03, 2023 10:08 am
- Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
- Topic: Creating stand alone show in Daslight 5 with DVC Gold
- Replies: 1
- Views: 9329
Re: Creating stand alone show in Daslight 5 with DVC Gold
Hello, When you write your show into the device, the "button" triggers are ignored.Instead, the buttons trigger each scene in the order they were written : Button 1 triggers the first scene in the list, Button 2 triggers the second scene, Button 3 triggers the third scene... etc. Also, whi...