Daslight Forum

Hello,

Moving fixtures one at a time on your patch grid should not lose your DMX values. However switching a fixture for another type will result in loss of DMX data for that fixture only.

Regards,

Hello,

Please contact our support team about this. It could be linked to a faulty SD card, or even SD card slot.
Here is the link to our support page :
https://store.daslight.com/en/support

Regards,

Hello,

Indeed, it seems like this this interface is currently registered. Did you buy it second hand ?
You will need to contact the support team about this type of issue here :
https://store.dmxsoft.com/en/support

Regards,

Hello,

Thank you for reporting this. I have passed this on to the hardware team. A fix will be provided as soon as possible.

Regards,

Hello,

What version of Daslight are you using ?
Daslight 4 or 5 ? And what's the date of build ?

Regards,

Hello,

Can you please send me your showfile at [email protected] ?

I'll take a look.

Regards,

Hello,

Thank you for reporting !
We are looking into this, will release a fix with the next version.

Best regards,

Yes it is !

Regards,

Hello, Using Dasligh4 with this model of DMX interface doesn't allow you to send ArtNet signals, I'm afraid. Only the DVC GZM model from this old range allowed D4 to output up to 3 DMX universe over ArtNet. If you really wish to use ArtNet, you may want to consult this page in order to see if you're...

Hello,

I'm sorry to say, neither the DVC2 software, nor the DVC2 device model are officially supported any longer.
Maybe this is the perfect time to take a quick look at our latest Daslight 5 software ? Compatible with both Windows x64 and MacOS.

Best regards,

Hello,

Sorry for the delay. I'm really not sure what you're trying to achieve here. Could you explain in a little more details, using screencaptures maybe ?

Regards,

Hello,

I'll contact you over PM to ask you a few questions.

Regards,

Hello,

I think what you did was to import the SSL profile everytime you patched a fixture.
You only need to import the profile once, and then patch 7 times the fixture.

Regards,

Hello,

What's the model of the DVC4 GOLD you're using ? Is it the box with 10 buttons ? Or the older version, with a transparent plastic case ?

Regards,

Hello,

Does this version fix the issue ?
https://eu-software.n-g.co/Version/Dasl ... 663865.exe

Regards,