Daslight Forum

Hello, I have just tested this fixture profile (mode 2) with Master dimmer in the latest Daslight4 and it seems to be working just fine. I tested : - Create a simple scene with full brightness for the washlights (RED GREEN BLUE UV = 255) - Started the scene in LIVE - Set the Master Dimmer value to 5...

Hello, Can you look into the channels settings of your fixtures and make sure the dimmer channel is marked as "dimmer" in the channels table ? You need to see a check mark on the "Dimmer" column for your Dimmer channel. Sometimes this setting isn't set properly on some fixture pr...

Hello,

I'm afraid this isn't possible. Your show is based on your patch, and the data is stored according to the DMX addresses of your fixtures.

If you import the patch from another show, it'll replace your current patch, no matter the universes used.

Regards,

Hello,

I want to say that nothing changed in this area of the software in a while, but I'm not sure what version you had been using before updating.

Are you still experiencing this issue ?

Regards,

Hi Nicopoche,

My deepest appologies for the late response. This one seems to have slipped passed my radar.
Did you manage to fix your issue after all ?

Best regards,

Hello,

Please contact our hardware support team from this page :
https://store.daslight.com/en/support

best regards,

Hello,

This could still be linked to your device's licences. I've contacted you over email to try and sort this out for you.

Regards,

Hello,

Sadly it isn't possible to edit an effect after it's been generated. So if you want to add a fixture to your scene effect, you will need to either sett all values by hand or generate a new effect intead.

Regards,

Hello,

Moving fixtures one at a time on your patch grid should not lose your DMX values. However switching a fixture for another type will result in loss of DMX data for that fixture only.

Regards,

Hello,

Please contact our support team about this. It could be linked to a faulty SD card, or even SD card slot.
Here is the link to our support page :
https://store.daslight.com/en/support

Regards,

Hello,

Indeed, it seems like this this interface is currently registered. Did you buy it second hand ?
You will need to contact the support team about this type of issue here :
https://store.dmxsoft.com/en/support

Regards,

Hello,

Thank you for reporting this. I have passed this on to the hardware team. A fix will be provided as soon as possible.

Regards,

Hello,

What version of Daslight are you using ?
Daslight 4 or 5 ? And what's the date of build ?

Regards,

Hello,

Can you please send me your showfile at [email protected] ?

I'll take a look.

Regards,

Hello,

Thank you for reporting !
We are looking into this, will release a fix with the next version.

Best regards,