Crashing upon saving project

[talunceford]

Hey all,

I am experiencing an issue with Daslight 5 crashing when I attempt to save my project. It isn't a consistent function that makes it crash or that it crashes every time that I attempt to save the project. Only sporadically. Is anyone else experiencing a similar issue? It makes it real hard to work on the software when you can't save your work and always run the risk of losing everything that you worked on because the save function causes the software to eat itself.

Any help will be VERY much appreciated.

[hgs]

Verrätst du uns auch welche Version mit welchem OS du verwendest?
Mit Win 10 und der Version 5.0.3.1 haben wir keine Probleme beim speichern.

Can you also tell us which version with which OS you are using?
We have no problems saving with Win 10 and version 5.0.3.1.

[willm]

Hello,

Thanks for the report! As mentioned above- it would be great to know what computer OS and Daslight 5 version you are currently using. I also have a couple of follow up questions for you too:

- Does this issue occur with any project, or only on specific projects? If it occurs in a specific project- can you please zip the file then attach it to this thread for us to test out?
- How frequently does the crash occur?
- Does the crash occur only when using keyboard shortcuts, when going through File > Save, or both?
- Do you get a crash reporter window appear when this happens?

Kind regards,
Will

[talunceford]

Hey all!

Thanks for the reply. I am using Windows 10, and version 5.0.4.1

- Does this issue occur with any project, or only on specific projects? If it occurs in a specific project- can you please zip the file then attach it to this thread for us to test out?

This only happens on one project as of now, as I have only been working on one project at the moment.

- How frequently does the crash occur?

It was happening every time that I tried to save.

- Does the crash occur only when using keyboard shortcuts, when going through File > Save, or both?

It was happening on both.

- Do you get a crash reporter window appear when this happens?

Yes, I got a crash reporter.

[juls]

Hello,
I cannot reproduce.
Can you make a video to show what happens ?

Thanks
Regards

[talunceford]

It was happening just prior to a show. That show is now over. I will repost if it happens again.