Previous Daslight interfaces that work with DVC1/DVC2 only : DVC 512, DVC512 GOLD, DVC 100 BASIC, DVS 3D, DVC2 ECO
Moderators: TomHat , simonB
bksound
Posts: 4 Joined: Thu Feb 02, 2012 1:53 pm
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by bksound » Thu Feb 02, 2012 1:58 pm
Hello, Within 2 months i have to create a lightshow with some LED pars & Moving Heads. I'm using a daslight controller (DVCG 4411012). When i try it, the program DVC2 won't recognize my harware. Also tools.exe doesn't recognize anything! Sorry for my English! Hope you guys can help us! Kind regards, Benjamin
simonB
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Posts: 1265 Joined: Wed Dec 02, 2009 3:57 pm
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by simonB » Fri Feb 03, 2012 5:37 pm
Make sure you're not using a 64 bit operating system. This interface only works with 32 bit operating systems.
bksound
Posts: 4 Joined: Thu Feb 02, 2012 1:53 pm
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by bksound » Sat Feb 04, 2012 11:57 am
Thanks for the quick answer but i'm using a 32-bit system of vista! What else can this be?
simonB
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Posts: 1265 Joined: Wed Dec 02, 2009 3:57 pm
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by simonB » Mon Feb 06, 2012 12:31 pm
I've checked your serial number. Your interface is not a DVC2 interface, therefore it is not compatible with DVC2. Please download DVC and let me know if it doesn't work.
bksound
Posts: 4 Joined: Thu Feb 02, 2012 1:53 pm
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by bksound » Wed Feb 08, 2012 1:11 pm
I tried it with 2 different computers. One with vista and the other with XP. None of both are detecting the interface?! Kind regards, Benjamin
simonB
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by simonB » Thu Feb 09, 2012 2:49 pm
you tried with DVC1?
bksound
Posts: 4 Joined: Thu Feb 02, 2012 1:53 pm
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by bksound » Sun Feb 12, 2012 8:24 pm
I tried it but the drivers don't seem to be found...
simonB
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Posts: 1265 Joined: Wed Dec 02, 2009 3:57 pm
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by simonB » Fri Mar 09, 2012 10:26 am
It seems like the problem must be with your computer of DMX interface. Please send me an e-mail with a description of the problem and I will send you information on repair costs.