Doesn't run

The new Daslight - for PC and Mac

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joebataz
Posts: 1
Joined: Mon Nov 14, 2022 11:41 pm
Operating System: Mac OS X

Doesn't run

Post by joebataz »

I double click on the Daslight5 and nothing happens. I did a straightup install and nothing? Easy view works. Hardware Manager works. Do I need a Nicolaudie interface??? I have been using a DMXIS interface for 15+ years and am not in a position to buy something else. The software for the DMXIS had gone way down the tubes and I'm looking for something MUCH better.

Thanks,

Joe B
TomHat
Posts: 1393
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Doesn't run

Post by TomHat »

Hello,

Thank you for your feedback. Sorry to read the software doesn't start on your computer. This could be comming from an incomatibility or a missing library in the app. I understand you have already decided to move back to the DMXIS app, but we would apreciate it if you agreed to let us look into this issue remotely on your computer.

Let us know what you decide. You can contact me directly via email at [email protected] .

Regards,
TomHat
--
Daslight Support

Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
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