Hello, I have 26 Omnisystem OS-8080 LEd light bars (bowling lanes) and have spent the last 4 days watching tutorials and reading manuals. I have a DMX controller that had a pre-loaded scene that slowly changed the lights. what I wanted to do was add a scene with just 2 solid colors every other fixture (orange, blue, orange, blue, etc). I spent HOURS on the dipswitches crawling under the lanes and setting them to what the DVC3 software told me to and now none of them work.
Apparently when I tried to load the scene into the DMX controller it also deleted the stored scene. I had to flip the #10 dipswitch on and play with some to use the built in lighting. I have less than 24 hours to get this fixed.
I don't understand why nothing will work or even light up when I try to test the address. At this point I am in a serious pickle trying to do something as simple as have lighting for an event. Really need help here... DVC4 does not seem to see my device so I had to get DVC3. This has turned into a disaster....
After loading the scene into memory is will say 1 but does nothing. Now it says "EA"
Having a major issue as new user.
Having a major issue as new user.
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Re: Having a major issue as new user.
Hello,
Please contact our support team here :
https://store.daslight.com/en/support
There is nothing we can do to help you with a hardware issue this from this page here.
Best regards,
Please contact our support team here :
https://store.daslight.com/en/support
There is nothing we can do to help you with a hardware issue this from this page here.
Best regards,
TomHat
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500