All the latest generation of DVC2 interfaces will be compatible with DVC3 software. The hardware references are:
- DVC2 GZM (SIUDI7A)
- DVC2 GOLD (SIUDI8A)
- DVC2 512 (SIUDI8C or SIUDI9A)
- DVC2 128-M (SIUDI9A)
- DVC2 PAD (STICK2)
If you have an older interface (SIUDI1, SIUDI2, SIUDI5A, SIUDI5C, SIUDI6A, SIUDI6C) it is not possible to use DVC3 software.
Upgrade offers are available if you are interested in exchanging your old interface with a new interface.
See the "Identifying your hardware" user manual topic for more information.
Yes, some DVC2 DMX interfaces are 100% the same as the DVC3 DMX interfaces.
This means that both can be used with the same software- DVC2 and DVC3.
- DVC2 GZM (SIUDI7A) is 100% the same as the DVC3 GZM.
- DVC2 GOLD (SIUDI8A) is 100% the same as the DVC3 GZM.
- DVC2 512 (SIUDI9A) is 100% the same as the DVC3 512.
- DVC2 128-M (SIUDI9A) is 100% the same as the DVC3 128.
- DVC2 PAD (STICK2) is 100% the same as the DPAD 128.
See the "Identifying your hardware" user manual topic for more information.
1. Check that you really need to upgrade, all final generation DVC2 interfaces are compatible with DVC3!
2. Check your interfaces serial number by connecting your interface and opening tools.exe which can be found in the Daslight directory and Windows start menu. If your serial number starts with 2937 or 5621, it uses the SIUDI5 design
3. Check the upgrade prices on the Upgrades page and choose the interface you would like to upgrade to
4. Log in to your account here. Create an account if you do not have one (if you can't remember your password please do not create a new account, instead click the 'forgotten password' button. Make sure your account contains the following information:
-Full Name
-Company Name
-Address
-Phone number
-VAT number if you are a European company
5. Send an e-mail to daslight@daslight.com and tell us the serial number of your old interface and the model you would like to upgrade to
6. We will send you an e-mail with:
-A link where you can confirm and pay the upgrade
-A returns address for your old interface
-An RMA number to write on the package
7. Click the link to pay the upgrade, send the package to the address in the e-mail and write the RMA number clearly on the package. Make sure the package is sent recorded/signed delivery. Please declare a value of 20€/$ and mark the parcel for "Repair/Exchange" if asked to do so.
8. You will receive your new interface within 2-3 days of us receiving the old interface
You can purchase from one of our distributors. See the distributors page to find your local reseller. If you are a trade customer or if you are interested in becoming a Daslight reseller, please contact us.
We can provide training for your staff at our offices. Alternatively we have many partners who provide support all over the world. Drop us an e-mail and we will put you in touch with someone.
We have been manufacturing DMX software and hardware for over 25 years. We OEM our software and interfaces to several other companies who sell them under their own brand. All products you see on this website are designed and manufactured by us.
You are already using a computer to run the software on,so we see no reason to print thousands of manuals in 10+ languages. You can view the manuals online or download a PDF if you need offline access.
DVC3 is compatible with all DVC3 and second generation DVC2 interfaces
DVC2 is compatible with all DVC2 and DVC3 interfaces
DVC1 is compatible with all DVC1 interfaces
DVC2 interprets a 0 channel value as OFF and will ignore the channel. Therefore, if you want to create a blackout scene and you set all channel faders to 0, nothing will happen. To create a blackout effect, follow these steps:
1. Select the LIVE tab
2. Create a new EFFECT button(top right of the toolbar)
3. Give the effect a name (e.g..Blackout)
4. Leave the effect dialog open, select the fixtures you want to include inside the blackout effect and switch off their shutters or close their dimmers
5. Press OK inside the effect properties dialog. The effect i now stored including any 0 DMX values
The blackout effect will take priority over any selected scenes.
If you are experiencing crashes with the software. The first thing to do is to download the latest version from the website. If you are still having problems check the forums for any reported bugs. Finally, contact us by e-mail and try to make a bullet point list of steps to re-produce the problem. When contacting us, please give the serial number of your interface along with the software and firmware date and operating system.
Yes, some DVC2 DMX interfaces are 100% the same as the DVC3 DMX interfaces.
This means that both can be used with the same software- DVC2 and DVC3.
- DVC2 GZM (SIUDI7A) is 100% the same as the DVC3 GZM.
- DVC2 GOLD (SIUDI8A) is 100% the same as the DVC3 GZM.
- DVC2 512 (SIUDI9A) is 100% the same as the DVC3 512.
- DVC2 128-M (SIUDI9A) is 100% the same as the DVC3 128.
- DVC2 PAD (STICK2) is 100% the same as the DPAD 128.
See the "Identifying your hardware" user manual topic for more information.
In fact, everyone already owns our full-version software programs. All you have to do is simply download them from our website. We also give the CDROM away together with all our software at trade fairs or on request via tel./fax/e-mail.
Minimum computer requirements:
- PC computer working under Windows XP
- 1 Ghz speed processor
- 512 Mo Memory (RAM)
- video card supporting Microsoft Direct 3D with 32 Mb Memory
- 1024*768 pixel screen
Recommended computer requirements:
- PC Computer working under Windows 7
- 2 Ghz speed processor, dual core
- 1 Gb Memory (RAM)
- Video card supporting Microsoft Direct 3D with 256 Mb Memory
- 1280*768 pixel screen
Make sure you are using the latest software version available from our website.
Update the firmware with tools.exe available in the software directory and windows start menu.
Try another USB cable and socket.
If you are using a 64 bit operating system, make sure your interface is 64 bit compatible. (SIUDI1, 2 and 5 interfaces are only 32bit compatible)
Check that your USB hub is USB 2.0 or higher.
If you are using a GZM interface, try removing and replacing the miniSD card
Refer to the USB not detected video tutorial
Make sure you are using the latest software version available from our website.
Check the DMX output using tools.exe to see if it is a software problem or not.
See the "No DMX Output" video tutorial
The port socket is a HE10 dry contact port socket. No voltage needs to be sent. Connect a relay from a switch. When one of the port pins shorts with the ground pin, the scene will be triggered and will stay on even after the port has been released. You can combine the ports in binary to enable you to have more triggers. We do not make any switches for these, however more information including manufacturers links can be found in the manual.
Firmware is the code which is stored inside your interface's memory chip. It includes important information to allow your interface to communicate with the computer and run in stand-alone. Sometimes we make updates to the firmware, or we will make a software update which will require a firmware update to work properly.
To update your firmware:
1. Make sure you have the latest software version installed from our website
2. Close any DMX software you may have running and open "tools.exe" which can be found in your software root directory (eg. C:->ESAPRO->tools.exe). You can also find this in the start->program files menu
3. Select the firmware tab and click update firmware
4. Wait 30 seconds whilst the firmware is updated and the interface resets. "Interface Not Detected" will appear whilst your interface is being reset
Copyright © 2012 - Daslight. All rights reserved.
All brands and product names are registered trademark and the property of their respective owners. Specifications are subject to change without notice. Errors and omissions excepted. Images and illustrations may not always match contents.
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